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Norstar Computer Telephony Integration (CTI)


Avaya offers CTI solutions that can enable a business to improve customer service, employee effectiveness, and generally reduce expenses. CTI enables a number of efficient functions in a business: intelligent call routing, screen-based telephony, intelligent dialing, automated display of information - based on caller-provided information from an IVR or other interface and the coordinated transfer of data information along with a telephone transfer.


Avaya offers a number of CTI enables and solutions. Meridian LINK Services and TAPI Service Provider are among the more popular computer-to-telephony interfaces, while Symposium Agent is a fully integrated agent productivity tool.

If you have any queries or would like more information about any of the solutions outlined, please contact us or request a call back. Alternately, you can call us on 905 695 2237 or 877 336 7710 for more immediate help and advice.


Compact 3x8

Compact ICS

Modular ICS

Norstar Doorphone

Norstar Messaging

Norstar Desktop Messaging

Norstar Digital Networking

Norstar Systems

Norstar Telephones

Norstar T-Series Phones

VoIP Gateway


Norstar Digital Phones

Norstar Integrated Communication System

Norstar M Series Telephones

Norstar Family

Norstar Systems

Norstar Telephones