call us now

Request a Demo

Let us demonstrate to you how BCM system can transform your business

Request a demo now >>

Contact Us

Contact us now for fantastic telephone system sales, support and advice

Contact us now >>


DBM is a leading global outplacement, coaching, and career management firm providing services to private and public companies, not-for-profit organisations and governments.


DBM's fifteen UK sites need to be in regular contact with each other. But with eleven different systems across the UK, there was no inter-site calling plan, meaning all calls had to go over the public network at full cost. Some of the systems themselves were out of date: not every employee had voicemail, for instance.

With its future strategy dependent on better communications, and an ongoing need to keep costs down, DBM recognised that it would benefit from a single supplier that could implement a new UK-wide communications platform and provide ongoing support.


Midland Telecom, one of DBM's current suppliers, recommended a solution based on the Avaya Business Communications Manager 400 , Avaya Business Communications Manager 50 and Avaya 1010 VPN Router . This would enable inter-site communication over DBM's existing IP network and provide the voice features that DBM's employees needed.


A single solution across all company premises which everyone can easily be trained on
Cost-effective internal calling over the IP network
A full range of voice features , including voicemail
Increased resilience from its voice platform

If you have any queries or would like more information about any of the solutions outlined, please contact us or request a call back. Alternately, you can call us on 905 695 2237 or 877 336 7710 for more immediate help and advice.