IP Phone 2002
Overview
The Avaya IP Phone 2002 is a multi-line, intermediate-level, standards-based IP Phone within the IP Phone 2000 Series portfolio and supports moderate call traffic environments. With a 4 line x 24 character LCD, four-way navigation cluster, programmable line/feature keys and hands-free speakerphone, the IP Phone 2002 is ideally suited for users such as office professionals, technical specialists and administrative personnel.
Key Features:
- Basic and advanced telephony features, audio control center and selectable ring tones enhance interpersonal communications
- Multi-line IP Phone supports four programmable line/feature keys and four context-sensitive soft label keys for increased worker productivity
- High-quality 4 line x 24 character LCD supports textual presentation of converged applications (voice and data) from external application servers such as the Avaya Application Gateway 2000
- Integrated 10/100 Base-T switch reduces cable infrastructure and costs by requiring only a single cable drop to the desktop to support IP Phone and collocated PC traffic
- Direct inline power support via the IEEE 802.3af standard delivers increased reliability and cost-effectiveness with access to backup power at the wiring closet
Features & Benefits
Features
- Supports up to four line appearances with user programmable line/feature keys
- Thirteen fixed keys including Hold, Goodbye, Mute. Volume (Up/Down), Services, Expand, Inbox, Headset, Handsfree, Directory, Outbox, Quit
- Four context sensitive soft label keys
- Four-way navigation cluster (up, down, right, left) for navigation of content as presented on the display
- High quality 4 line x 24 character display supports textual presentation of converged applications (voice and data) from external servers such as the Avaya Application Gateway 2000
- Integrated IEEE 10/100 Base-T Ethernet Switch with LAN and PC ports supports IP Phone and collocated PC traffic over single cable drops to the desktop
- High-quality audio speakerphone supports handsfree voice communications
- Integrated headset jack with convenient on/off button
- Integrated Visual Alerter/Message Waiting Indicator LED
- IP Phone firmware is field upgradeable, delivering feature enhancements via firmware downloads using TFTP or UFTP protocols
- Specialized fixed keys for voicemail and external applications access for one-touch access
- Adjustable display contrast supports viewing in a broad range of user environments
- User selectable ring tones based on calling party or call type
- Standards-based security implementations support IP Phone authentication, signaling and media path encryption
- American Disabilities Act compliant dialpad
- English text or Icon keycaps for support of global deployments
- Supports Proactive Voice Quality Management (PVQM)
Benefits
- 4 line x 24 character LCD boosts personal productivity and enhances user experience with textual presentation of converged (voice and data) applications from external application servers
- User’s ability to customize the four programmable line/feature keys boosts productivity, delivering quick access to features and colleagues as required
- Audio control center provides quick and seamless toggle control between handset, headset and handsfree operation without audio disruption
- Four-way navigation cluster provides fast menu, sub-menu, call log scrolling and identification for quick and easy dialing
- Visual Alerter/Message Waiting Indicator is easily visible for voicemail notification. LED also supports distinctive cadences to aid in managing and identifying multiple call parties simultaneously
- Support of firmware downloads via field upgrades offers investment protection with access to feature enhancements
- Simplifies administration with support of 802.1ab Link Layer Discovery Protocol (LLDP) for network discovery and inventory management
- Proactive Voice Quality Management (PVQM) enhances administration and diagnostics
Technical Specifications
Platform compatibility:
-
Communication Server 1000
-
Meridian 1
-
Business Communications Manager 50/200/400
-
Survivable Remote Gateway (SRG) 50/200/400
-
Multimedia Communication Server 5100
-
Multimedia Communication Server 5200
-
Application Server 5200
-
Communication Server 2000
-
Communication Server 2100
-
Media Gateway 1000B Expansion Chassis
Dimensions (WxDxH): 9.06 in x 6.7 in x 6.57 in/230mm x 172mm x 167mm on footstand
Weight: 1.84 lbs/840g
Color: Charcoal with silver-metallic bezel finish
Power: 802.3af Power over Ethernet Compliant or local AC power option
AC Power: localized power adapter delivers 48V DC @ 520mA
Power Dissipation: 3.2 watts typical, 4.8 watts maximum; IEEE Power Class 2
Operating temperature: +5° C to +40° C/+40° F to +104° F
Relative Humidity: 5%-95% (non condensing)
Storage Temperature: -40°C to +70°C/-40°F to +158°F
Codecs Support: G.711a and/or u law, G.723.1, and G.729a and annex b
Call Control Protocol: Unistim subset over UDP w/reliability layer
Headset Support: Built-in amplifier for direct headset connection
Security: Standards-based authentication with 802.1x/EAP-MD5; Signaling encryption via Authenticated Encryption Standard (AES 128-bit); Media encryption with Secure Real-time Protocol (sRTP) Pre-Shared Key (PSK) and Public Key Infrastructure (PKI)
Mounting: Desktop or wall mount options
Internet Telephone Switch: IEEE 10/100 with LAN and PC ports
Data rates: 10/100Mbs autosensing
Standards: IEEE 802.3af, 802.1p/Q; 802.1ab LLDP, 802.1x/EAP, SRTP (PSK and PKI), AES 128-bit
MAC Address: Auto-learning, auto-aging at 700 seconds
Hardware priority: Fixed priority to phone port based on hardware
Regulatory & Safety Compatibility:
EMC
Safety
-
United States: UL 60950-1
-
Canada: CSA 60950-1-03
-
Australia/New Zealand: AS/NZS 60950.1:2003
-
European Community: EN 60950-1
Other
If you have any queries or would like more information about any of the solutions outlined, please contact us or request a call back. Alternately, you can call us on 905 695 2237 or 877 336 7710 for more immediate help and advice.