Communication Server 1000
Overview
Communication Server 1000 is a server-based, full-featured IP PBX and the cornerstone of Avaya Enterprise Unified Communications deployments. It provides the benefits of a converged network plus advanced applications and over 750 world-class telephony features. Fully distributed over IP LAN & WAN infrastructure with built-in reliability and survivability, Communication Server 1000 supports business-critical applications, including unified messaging, customer contact center, IVR, wireless VoIP and IP phones.
Key Features:
- Feature rich with over 750 call processing and telephony features
- Highly scalable with support for up to 22,500 IP users off of one Call Server, multiple Call Servers networked together can support unlimited scalability
- World class reliability and redundancy mechanisms - highly reliability architectural elements that maximize network uptime with extensive redundancy mechanisms to ensure network uptime including survivability options such as Campus and Geographic redundancy to support network failover
- Extensive desktop portfolio includes; Wireless, Soft-phones, IP, Digital and Analog set support, to meet diverse end-user requirements
- Supports business-critical applications, including IP Contact Center, CallPilot unified messaging, and integrated services such as conferencing, one-number-follow-me Personal Call Director, recorded announcement, network-wide attendant and messaging
- Telephony integration with desktop application providers such as Microsoft and IBM
Features & Benefits
Features
- Feature rich with over 750 call processing and telephony features
- Highly scalable with support for up to 22,500 IP users off of one Call Server, multiple Call Servers networked together can support unlimited scalability
- World class reliability and redundancy mechanisms - survivability options include Campus and Geographic redundancy to support network failover
- Comprehensive security mechanisms ensure signaling, media and IP security with support for sRTP, IPsec, SIP TLS and AES-128 encryption
- Broad portfolio of Media Gateways support a wide range of client types with flexible scalability options and support for a complete range of analog and digital trunk interfaces
- Extensive desktop portfolio includes; Wireless, Soft-phones, IP, Digital and Analog set support, to meet diverse end-user requirements
- Over 750 features, including: Ad-Hoc conferencing, Scheduled Conferencing, Attendant Recall, Automatic Busy Redial, Call Duration Display Timer, Call Forward (9 types), Call Join, Call Park, Call Transfer, Call Waiting, Calling Line Identification, Calling Party Name Display, Charge Account Codes, Controlled Class of Service, DID Route Control, Flash, Hold, Hunting (6 types), Internal Forward, Malicious Call Trace, Override Position Busy, Remote Message Waiting, Ring Again and many more
- Transparent feature interworking across an IP WAN among Communication Server 1000, Meridian 1 and Business Communications Manager systems
- Telephony integration with desktop application providers such as Microsoft and IBM
Benefits
- Resiliency mechanisms ensure your network stays up and operational to ensure you stay focused on the business at hand
- Security mechanisms ensure your network traffic, data and users are protected - so you can worry about growing your business
- Open architecture enables integration with 3rd party clients and applications to deliver solutions that meet your objectives
- Simple, scalable architecture enables you to deploy one solution today and evolve it as your needs dictate
- Empower your mobilized workforce with the same capabilities and tools available to the desktop
- Distributed services across a common communication network improves efficiency
- Extensive desktop capabilities, including IP, digital and analog phone support leverages support of existing infrastructure
- Integration with world-class telephony and multimedia applications from Avaya and 3rd parties provides your workforce with the tools to excel
- Architecture and philosophy that ensures investment protection
- An evolution path from TDM to IP - at your own pace!
- Communication Server 1000 is an integral part of Avaya's Unified Communications (UC) Vision and will evolve with you as your needs change
- Integration with Microsoft and IBM UC solutions extends telephony capabilities to the desktop for enhanced productivity
Technical Specifications
Communication Server 1000E Call Server Capacity: 22,500 IP endpoints
Operating System: VXWorks and Linux
Network Signaling Protocols: H.323v4, MCDN, SIP, LDAP, QSig, QSS, in band and DPNSS
Trunking Support:
- IP:IP Virtual Trunks using IP Peer Networking over H.323 or SIP
- Digital: DTI, ISDN-PRI, ISDN-BRI
- Analog: Loop and Ground Start CO, FX, WATS, two or four wire E&M, four wire DX, DID, TIE, RAN Paging
Telephone Compatibility:
- IP Phone 1100 Series, IP Phone 2000 Series
- IP Audio Conference Phone 2033
- IP Softphone 2050 (Windows) and Mobile Voice Client 2050 (Pocket PC)
Wireless LAN Handset 2200 Series, Wireless LAN Handset Series 6100
- IP Phone/Client Accessories: Expansion Module for IP Phone 1100 Series (18-button); Expansion Module for IP Phone 2000 Series (24-button); Enhanced USB Headset Adapter (desktop) and Mobile USB Headset Adapter for IP Softphone 2050
- Digital Telephones: M3900 Series
- Analog telephones
IP Phone Powering Options: 802.3af Power over Ethernet, Power over LAN Hub and local AC adapter
Application Support:
- Integrated Telephony Applications: Conference Bridge, Personal Call Director, Recorded Announcement
- Branch Office/Teleworking/Mobility: Remote Office 9150/9110/9115, Branch Office Enterprise Media Gateway 1000B, 802.11 Wireless VoIP, IP Phones
- Unified Messaging: Avaya CallPilot
- Multimedia: Avaya Multimedia Communication Server 5100, Microsoft Live Communication Server 2005
- IP Telephony Applications: Avaya Application Gateway 1000/2000
- Contact Center - Express, Contact Center Manager Server,
- Interactive Voice Response: Avaya Media Processing Server
- Wireless: WLAN and DECT
- Management: Enterprise Telephony Manager
- Plus 3rd party application integration via the Avaya Partner Program
If you have any queries or would like more information about any of the solutions outlined, please contact us or request a call back. Alternately, you can call us on 905 695 2237 or 877 336 7710 for more immediate help and advice.