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Phoenix Coyotes

The Phoenix Coyotes * arrived in Arizona ten years ago with the intention to provide an unmatched entertainment experience. Similarly, the objective of Arena is to attract fans and guests with the hottest acts and the most prestigious events.

Customer Need

With guests and fans becoming more and more technologically savvy, the owners and executive management came to the realization that cutting-edge communications technology is critical in building an advanced stadium - both in the corporate offices as in the arena. They decided to invest in a significant network upgrade to eliminate communication bottlenecks, provide consistent performance and new, revenue-generating services that would enhance their guests' experience.

Avaya Solution

The Coyotes chose a complete Avaya voice, data, multimedia and mobility solution, allowing them to take advantage of the opportunities presented by the Hyperconnectivity mega-trend to provide customers and staff with an anywhere, anytime personal broadband experience across the devices of their choice.

This upgrade included:

Results & Benefits

The Coyotes organization now has the foundation to build an intelligent environment filled with new, media-rich applications and services, capable of creating new revenue opportunities and improving the overall fan experience.


If you have any queries or would like more information about any of the solutions outlined, please contact us or request a call back. Alternately, you can call us on 905 695 2237 or 877 336 7710 for more immediate help and advice.