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Norstar: Systems - Modular ICS

Overview

The Norstar Modular Integrated Communications System (ICS) is a key system designed for growing small-to-medium businesses and is expandable up to 248 ports. Advanced integrated applications include voice messaging, unified messaging, digital networking, enhanced call centers and speech recognition. The Modular ICS can grow with your business through the addition of trunk and station modules as you need them.

Northstar Mics

Key Features:

Features & Benefits

Technical Specifications

SERVICE TONE CADENCES
TONE CADENCE (SECONDS) TONE CADENCE (SECONDS)
Busy 0.5 on / 0.5 off Confirmation 1.0 on / 1.0 off (3 bursts followed by no tone)
Expensive Route 0.3 on / 0.3 off (3 bursts) Recall 1.0 / 1.0 off (3 bursts followed by steady tone)
Overflow 0.25 on / 0.25 off Ringback 2.0 on / 4.0 off
Ring Splash 0.2 on (1 burst)    
POWER SPECIFICATIONS
CHARACTERISTIC ICS TM SM
Voltage V ac 110 - 120 110 - 120 110 - 120
Current A rms (max) 2.6 1.75 1.0
47 - 63 45 - 70 45 - 70
Crest Factor 4.0 4.0 4.0
TELEPHONE LOOP SPECIFICATIONS
CHARACTERISTIC VALUE CHARACTERISTIC VALUE
Loop resistance 64 Ohms (300 m of 0.5 mm wire or 1000 ft of 24 AWG wire) Min. voltage at telephone 10 V dc
Current at telephone (idle) 45 mA nominal Loop length 300 m (1000 ft) without SAPS
780 m (2600 ft) with SAPS
Current at telephone (active) 80 mA maximum    
ELECTRICAL REQUIREMENTS
CHARACTERISTIC SPEC/VALUE CHARACTERISTIC SPEC/VALUE
Electrostatic discharge IEC 1000-4-2 / EN 61000-4-2 severity level 3 max. Radiated Immunity max. of 5 V/m from 100 kHz to 1 GHz
ICS and telephones of 15 kV with a 300 Ohm/150 pF probe Conducted immunity max. of 3 V rms from 0.1 MHz to 30 MHz
Connectors IEC 1000-4-2 / EN 61000-4-2 severity level 2    
DIGITAL TRUNK INTERFACE/NETWORK INTERFACE
CHARACTERISTIC SPEC/VALUE CHARACTERISTIC SPEC/VALUE
Physical RJ48C 8-pin modular jack Line code AMI/B8ZS*
Line rate 1.544 +/- 32 Mbps Framing Superframe/extended
superframe*
Impedence 100 Ohms    
DSX1 OPERATION
CHARACTERISTIC SPEC/VALUE CHARACTERISTIC SPEC/VALUE
Pre-equalization 0 - 700 ft* Stratum 4E
CSU OPERATION
CHARACTERISTIC SPEC/VALUE CHARACTERISTIC SPEC/VALUE
Line build out 0, 7.5, or 15 dB* Payload loopback support Remote activation/deactivation via FDL as per TR 54016 or TIA-547A
Input dynamic range 0 to -26 dB (typical) Performance reporting Simultaneous support of TR 54016 or TIA-547A
Carrier failure alarms (CFA) Alarm indication signal (AIS)
Red Yellow
Line loopback support Remote activation/deactivation via in-band code or FDL as per TR 54016 or TIA-547A
TRUNK SIGNALING SUPPORT
CHARACTERISTIC SPEC/VALUE CHARACTERISTIC SPEC/VALUE
Loop start with answer and disconnect super. OSI interval*
Pulse/DTMF dialing*
DID Immediate start (pulse dialing only), Wink start or Delay start*
Pulse/DTMF dialing*
E&M Immediate start (pulse dialing only), Wink start, Delay start or ring-down tie line*
Pulse/DTMF dialing*
   
LOCAL TEST SUPPORT
CHARACTERISTIC SPEC/VALUE CHARACTERISTIC SPEC/VALUE
Monitor jack Bridging via Bantam jack Card edge loopback activate/deactivate via maintenance
Line loopback activate/deactivate via maintenance* Continuity loopback activate/deactivate via push button on faceplate*
Payload loopback activate/deactivate via maintenance*    
PHYSICAL SPECIFICATIONS
CHARACTERISTIC SPEC/VALUE CHARACTERISTIC SPEC/VALUE
Height 24.8 in. Depth 6.7 in.
Width 11.8 in. Weight 13.23 lbs with power supply

* Value is set in Configuration programming

FAQs

Question/Concern: We've looked at several systems, all with plenty of features. If the features are too complicated, our people won't use them.

Answer: All Norstar telephone sets have an LCD display that prompts the user through the use of the features, reducing and even eliminating the need for training.

Question/Concern: I'm impressed with Norstar's growth, but I don't see my business growing in size. Is the Norstar really the system for me?

Answer: Norstar's modular design provides the option for the system to cost-effectively grow as the business grows, but you will not incur unnecessary costs for capabilities you will not be using.

Question/Concern: Do I need a PC to make the system work?

Answer: No. Although Norstar offers value-added applications using the PC, they are enhancements to the system, not a requirement.

Question/Concern: Can other equipment, such as fax machines and credit card verification devices, be connected to Norstar?

Answer: The Norstar ICS has a standard built-in analog port for the connection of such devices. There are also analog modules that can be connected to the system depending on the number of analog devices required.

Question/Concern: Will I have to "redo" my system's programming as new features evolve?

Answer: The Norstar system is designed to accommodate updates and protect you from its becoming obsolete. Updating to new software features is as simple as changing a VCR tape.

Question/Concern: Norstar looks like the system to meet my needs today, but what if I want to move to a Voice over IP solution in the future?

Answer: With Norstar, a large part of your initial investment is protected because your Norstar telephone sets and the Norstar fiber trunk and station modules can be easily migrated to the Business Communications Manager.

Question/Concern: When programming changes are made and telephone sets are moved, does the Norstar system remain in service?

Answer: Yes. The only system components that are possibly affected are the features being programmed and the sets being moved. The system remains completely intact.

Question/Concern: What aspects of Norstar justify the cost?

Answer: To name just a few:


If you have any queries or would like more information about any of the solutions outlined, please contact us or request a call back. Alternately, you can call us on 905 695 2237 or 877 336 7710 for more immediate help and advice.

Links

Compact 3x8

Compact ICS

Modular ICS

Norstar Doorphone

Norstar Messaging

Norstar Desktop Messaging

Norstar Digital Networking

Norstar Systems

Norstar Telephones

Norstar T-Series Phones

VoIP Gateway

CTI

Norstar Digital Phones

Norstar Integrated Communication System

Norstar M Series Telephones

Norstar Family

Norstar Systems

Norstar Telephones