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Telcotec



Telcotec
is an innovative, Dublin-based software development company that has been developing enabling solutions for mobile operators since 1997. Its head quarters are located in Dublin, Ireland, and a regional office is in Gothenburg, Sweden.

CUSTOMER NEED

Telcotec's Dublin-based workforce had doubled in two years, from 20 staff to 40. Due to this rapid company expansion, the fast-growing telecoms software and services provider decided to move to considerably larger premises in south Dublin.

At these premises, it sought to implement a reliable, scalable telephony infrastructure capable of supporting its growing staff base - and of supporting Voice over IP for cost savings.

Avaya SOLUTION

Through the partnership between BT and Avaya, Telcotec implemented a brand new network based on the Avaya Business Communications Manager 400 . The Avaya Enterprise Switch Manager was added for ease of network monitoring and management, whilst the Avaya Ethernet Routing Switch 5520 enabled Power over Ethernet and additional network resiliency. A range of phones from the Avaya IP Phone 1100 series were also provided, which are straightforward to configure and connect as easily as a TDM handset.

RESULTS & BENEFITS


If you have any queries or would like more information about any of the solutions outlined, please contact us or request a call back. Alternately, you can call us on 905 695 2237 or 877 336 7710 for more immediate help and advice.

Links

BCM 400

BCM 400 Power Consumption

BCM 400 Reliability

BCM 400 Technical Specifcations

BCM 400 Case Studies